Privacy policy
PRIVACY POLICY
Last updated: 30/11/2025
1. Who We Are
This Privacy Policy applies to the website, communication channels, and operations of Hugpupy, operated and managed by:
KINGDOM SUPPLY & MARKETING LLC EIN: 39-4296779
Official U.S. Address: 2252 GOLD SUMMIT ST MINNEOLA, FL 34715 — United States , ,
Official Support & Privacy Contact: support@hugpupy.com Business Phone: +1 (786) 275-7758
Hugpupy may operate through global warehouses, logistics partners, and integrated systems within the KINGDOM SUPPLY & MARKETING LLC operations.
2. Global Privacy & Compliance Commitment
Hugpupy operates internationally and adheres to the following data protection laws and global standards:
2.1 Data Protection Laws
GDPR — European Union
LGPD — Brazil
CCPA/CPRA — California (USA)
PIPEDA — Canada
UK-GDPR + Data Protection Act 2018
PDPA — Singapore
UAE Federal Decree-Law No. 45/2021 (PDPL)
Saudi Arabia PDPL
Australian Privacy Act
Other global data-protection frameworks as applicable.
2.2 Payment Security Standards
PCI-DSS
KYC (Know Your Customer)
AML (Anti-Money Laundering)
Fraud & Risk Management (Stripe / PayPal / Shopify Payments)
2.3 Platform & Gateway Compliance This policy fulfills the privacy rules required by:
Shopify
Shopify Payments
PayPal
Stripe
Apple Pay / Google Pay
Klarna / Afterpay / Affirm
Meta Commerce / Instagram Shop
TikTok Shop
Google Merchant Center
Other major e-commerce and payment platforms.
3. Information We Collect
We collect only the data necessary to operate, comply with regulations, and deliver your order.
3.1 Information Provided by the Customer
Full name
Email address
Shipping address
Billing address
Phone number
Country
Additional information submitted via forms
3.2 Automatically Collected Information
IP address
Approximate geolocation
Device type
Operating system
Cookies and session identifiers
Website behavioral logs
Navigation and conversion data
3.3 Payment Information Hugpupy does NOT have access to full card details. Payments are securely processed by:
Shopify Payments (Stripe)
Stripe
PayPal
Apple Pay / Google Pay
Other approved gateways All transactions comply with PCI-DSS encryption standards.
4. How We Use Your Information
Your data is used to:
Process orders and payments
Generate receipts and legal documents
Prevent fraud and maintain security
Comply with global regulations
Provide customer support
Send order updates
Improve website performance
Optimize advertising
5. Data Sharing (Strictly Necessary Only)
Hugpupy shares personal data only with essential partners:
Shopify Inc.
Stripe Inc.
PayPal Holdings Inc.
Fraud-prevention and security systems
Shipping carriers and logistics partners
Legal authorities when required
We do NOT sell, trade, or monetize personal data.
6. Anti-Fraud & Anti-Abuse Policy
To protect customers and KINGDOM SUPPLY & MARKETING LLC operations, Hugpupy may:
Request identity verification
Request address confirmation
Pause or cancel high-risk orders
Review automated fraud flags
Apply enhanced risk evaluation
Orders flagged by Shopify Fraud Protect / Stripe Radar may require manual approval.
7. Cookies, Pixels & Tracking Technologies
We use cookies and tracking tools to:
Maintain sessions and preferences
Enable core functionality
Analyze traffic and performance
Improve conversions and marketing
Tools may include:
Meta Pixel
Google Analytics
TikTok Pixel
Pinterest Tag
Hotjar (if applicable)
Users may disable cookies in their browser settings.
8. Your Rights (GDPR / LGPD / CCPA / Global)
Depending on your region, you may request:
Access to your data
Correction of inaccurate data
Deletion of your data
Data portability
Restriction of processing
Revocation of consent
Confirmation of all data collected
Non-discrimination based on privacy choices
Requests must be submitted to: 📧 support@hugpupy.com
9. Data Retention
We retain data only for as long as necessary to:
Comply with legal requirements
Manage disputes and chargebacks
Maintain tax and financial records
Conduct audits
Provide customer service
After this period, data is securely deleted or anonymized.
10. Security of Information
Hugpupy implements robust security measures:
SSL encryption
Firewalls & intrusion detection
Continuous monitoring
Multi-factor authentication
Restricted employee access
Secure global data centers
11. International Data Transfers
Your data may be processed in:
United States
European Union
Brazil
Asia (CDN and cloud providers)
All transfers follow Standard Contractual Clauses (SCC) and applicable laws.
12. Refund Policy (Legal Summary)
Hugpupy offers:
Refunds within 7 days for unused, sealed items
Replacements for defective/damaged items
Refunds to original payment method only
Variable refund timelines depending on provider
The full policy is available on the Refund Policy page.
13. Shipping Policy (Legal Summary)
Worldwide shipping
Delivery times vary by destination
Tracking number provided
Customs delays may occur
Import taxes may apply
14. Children’s Data
Hugpupy does not knowingly collect data from minors. Parents or guardians may request immediate deletion.
15. Policy Updates
This Privacy Policy may be updated periodically to reflect legal or operational changes. The latest revision date is always shown at the top.
16. Contact for Privacy, Legal & Compliance
For privacy inquiries, legal matters, or data requests:
KINGDOM SUPPLY & MARKETING LLC 📧 support@hugpupy.com 📞 +1 (786) 275-7758 📍 2252 GOLD SUMMIT ST, MINNEOLA, FL 34715, USA
